How do I add my VAT/GST number and company information?
Once inside the payment pop-up, first, select your country and then click on "Continue".
On this second screen, click "Add VAT/GST" to add your VAT/GST number and company details (name, address).
If you forgot to include your VAT/GST information at the time of purchase, you can still add it to your receipt and get an automatic refund of the VAT amount.
To do this, follow these steps:
- Go to the receipts section of your account on the Lowfruits website
- Find the relevant receipt and click the "view/download" button.
- Add your VAT/GST and company details to the invoice.
- Submit the updated receipt, and you should receive a refund for the VAT amount. The refund will be confirmed by an email from Paddle, a couple of hours later (working days).